Welcome to the Petal Rewards Program at Flower Gallery.
By participating in the Program you agree to these Terms & Conditions. We reserve the right to modify, suspend, or terminate the Program (or any part) at any time, with or without notice.
1. Membership & Enrollment
- Enrollment in the Program is free.
- To join, you must create an account on our online store or opt in during checkout.
- Only one rewards account per person is permitted. Duplicate, merged, or fraudulent accounts may be cancelled or suspended.
2. Earning Petals
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Base rate: You earn 10 petals per $1 spent on qualifying purchases (USD).
- Petals are awarded on product items only; taxes, delivery fees, service charges, gift wrapping, and other fees do not earn petals.
- Petals are only earned on purchases made after October 1st, 2025 and after you joined the Program; past purchases do not retroactively earn petals.
- Additional ways to earn petals may include:
- Sign-up bonus (example: 100 petals)
- First order bonus
- Birthday bonus
- Social media engagement or promotional events
- Referral rewards
(All bonus-earning methods are subject to change at our discretion.)
- We reserve the right to withhold or revoke petals if we suspect fraud, abuse, or policy violations.
3. VIP Tiers
- The Program includes tier levels (for example: Bronze, Silver, Gold) based on cumulative petals earned.
- Each tier may grant additional benefits such as multipliers on petals earned, early access to promotions, or exclusive offers.
- Tier qualification, benefits, and thresholds may change at our discretion.
- Tier status is evaluated periodically (for example: monthly or quarterly).
4. Redeeming Petals
- Petals have no cash value and may only be redeemed for rewards, discounts, or products as designated by us.
- Sample redemption: $5 off for 500 petals.
- Redemptions are currently available only for online purchases made through our website.
- The number of petals redeemed cannot exceed the value of eligible products in a transaction.
- Petal redemptions cannot normally be combined with other coupons or promotions unless explicitly allowed.
- Once used, redeemed petals are deducted from your balance and cannot be reinstated.
- We may place limits on redemptions (for example: maximum discount per order or one redemption per day).
5. Referral Program
- You may be eligible to refer new customers to earn bonus petals or discounts.
- Referral rewards generally apply only to new customers who have not previously placed an order or joined the Program.
- Referral rewards requires a minimum purchase by the referred customer before the reward is granted.
- We reserve the right to change referral terms, limit referrals, or disallow abuse.
6. Inactivity, Termination & Expiration
- Petals do not expire under normal circumstances unless we state otherwise.
- We reserve the right to cancel or suspend your membership and forfeit unredeemed petals at any time for policy violations, fraud, misuse, or at our discretion.
- We may terminate or modify the entire Program (or any part) at any time, with or without prior notice.
7. Non-Transferability & Ownership
- Petals are non-transferable and may not be sold, assigned, or combined with another person’s account.
- We retain all rights to the Program, including intellectual property, structure, and operation.
8. Changes to the Program
- We reserve the right to change, limit, modify, or cancel membership or any term of these Terms & Conditions, including ways to earn or redeem petals, tier structure, referral rules, and limitations.
- Changes will take effect after being posted to our website. Continued participation after changes constitutes acceptance of the revised terms.
